


When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. It's just bad business practice on their part.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. There may be nothing legal I can do, but for what they did to me based on an assumption should not stand without some consequence to them. Instead, the seller makes a stereotypical assumption about me and negatively effects my credit in the process. I don't think that doing something that adversely effects someone who in good faith was trying to purchase something is right or good business since all this could have been avoided with a simple callback.

And because the finance process went through with no sale, it negatively affected my credit. Then, a few hours later I get a call telling me the car was sold because I had no money on it and he assumed I was not serious when all I was waiting for was them to call me with a dollar amount for the down payment. I called to see what happened and was told that it was in for servicing and it wasn't sold. Then on my way to work, after not hearing from them since I called a week prior,I noticed the car not on the lot. I told them that the problem was not the money but the time, and that I am a serious buyer. So my ability to get to them was limited. Now,I work 2 jobs and I have no transportation outside of the occasional ride,if I'm lucky, or public transportation. Well,it turns out that they were selling the car to someone else. So naturally, I'm thinking that they were busy and that's why it was taking so long. But when I called to get a dollar amount for the down-payment, I didn't get a reply. I started the loan process and, according to the dealer,I was approved. If someone comes in to inquire about a vehicle while someone else has already started the loan process, they will sell it with no regard to how it will effect the credit of the individual that already had the paperwork started. Should be approached with caution when filling out loan applications.
